★★★★★
Good service!
Recently ordered the wrong size, but after contacting customer service I was still able to receive the correct size. Super thanks!
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Shipping
Once your payment is confirmed, we’ll begin processing your order right away.
Typically, it takes 1–3 business days to prepare and ship your order.
After your order is dispatched, you'll receive a confirmation email with a tracking number, allowing you to follow your package’s journey. You can also track your order anytime on the Track Your Order page.
Returns
We offer simple, hassle-free returns within 30 days of receiving your order. For more details about our return policy, please click here.
If the product doesn’t meet your expectations, you may return it within 30 days of delivery for a refund.
Before sending a return, please contact our customer service team at support@vennelle.com and let us know the reason for your return so we can assist you quickly and properly.
Not sure about your size? You will find our size guide directly above the size selector on this page to help you find your perfect fit.
Still unsure? Email us at support@vennelle.com
And if the size still does not work out, we are always happy to exchange it for a different size.
More than 25,000+ women love our clothing, rating it 4.7/5 for its quality & style.
Finally found a brand that's actually honest about their sizing! I'm usually a size 12 and their size guide was completely spot-on. No nasty surprises when it arrived.
“I was hesitant to spend £150 on a dress from a website I didn’t know, but I’m so glad I did. The quality is beautiful and the fit is perfect. Thank you, Vennelle!”
“I’ve ordered here multiple times, and every experience has been excellent. The products and service are always high quality. A store you can truly trust.”
30-DAY MONEY-BACK GUARANTEE
Every order is covered by our 30-day money-back guarantee
If something is not quite right, you can return your order within 30 days of delivery, so you can shop with complete confidence.
Simple, secure and made for peace of mind